Please be aware that we are experiencing delays outside of our control of up to a week in all regions, especially Auckland. We aim to have your product shipped within 1 business day of your order being placed - however this may not be possible. You will be notified when your order has been shipped with tracking details.
Shipping is FREE for all orders over $50*.
How much will it cost to send my order?
We aim to get your order to you as fast as possible, at a price that won't break the bank.
New Zealand Orders:
- Flat rate shipping of $9.50 on orders under $50
- FREE DELIVERY on orders over $50*.
* free shipping excludes Tour de Coffee Culture gear.
How long will it take to get my order?
We use Aramex for the majority of our deliveries and they operate on a two working day service with the exception of rural delivery addresses. For general item orders received before midday, Monday to Friday, our commitment is to dispatch your order that same day. Orders received after midday will be dispatched the following business day.
For general item orders received after midday on Friday and over the weekend your order will be processed for delivery and dispatched on Monday.
In every case we will send you a dispatch email once we have processed your order which will include the track and trace number for the delivery. This will give you full visibility of your orders progress.
Dispatch & Shipping Times:
- Up to two business days delivery for general items when ordered before 1pm Monday-Thursday.
- Next business day dispatch for orders placed after 1pm or on weekends. Next business day delivery following dispatch for general items, 3-5 business days for rural delivery and/or bulky.
- 3-5 Business days rural delivery
- 3-5 Business days bulky items
Note: Delivery times will be impacted by statutory holidays as courier companies do not operate on these days. Business days are classed as Monday-Friday and exclude statutory holidays.
Rural & PO Box
Flat rate shipping of $9.50 on orders under $50 to rural addresses.
We are not able to ship to PO Box addresses.
Please contact us directly for international delivery options.
Multiple Addresses Per Order:
We do not offer the ability to ship to multiple addresses at present.